Browse our most frequently asked questions list below to learn everything you need to know!
Yes! All of our units are cleaned thoroughly. We are committed to making sure that your children are playing in a clean, well maintained, and safe environment. After each rental, every unit is thoroughly cleaned by commercial vinyl cleaners, disinfected, and sanitized. Once the unit is clean, it will be inspected to ensure cleanliness.
All of our units are made from 100% lead free vinyl. Safety is not an option, it’s a REQUIREMENT, and the safety of your children is our #1 priority.
Everything! Our units are a perfect addition to any party, event, or celebration. You can find one of our vast selection of bouncers, water slides, and interactive units at occasions including but not limited to: birthday parties, church festivals, charity events, corporate events, company picnics, school field days, grand openings, family reunions, Vacation Bible Schools, summer camps, and much more!
Under no circumstances should water be used with any inflatable that is not designed for such use. However, there are inflatables designed for use with water. We will be glad to let you know what water units are available for you to rent for your event.
Our inflatables can be set up on grass, cement, concrete, asphalt, or even indoors with a different anchoring system available for every possible combination. When placing your reservation, please let us know on what type of terrain your rental will be installed. Inflatables that are setup on grass are anchored with long steel stakes, while inflatables that are setup on other surfaces or indoors are anchored with sandbags.
A 25% deposit is required to reserve your rental. The remaining balance is due two days before your event.
Our standard pricing includes a five-hour rental. Extended, overnight, and multi-day rentals are also available for an additional fee, subject to availability.
Depending on our delivery route, we may drop off your rental early or pick it up later at no additional charge. This extra time is not guaranteed. If you need your rental beyond the five-hour period, please reserve the additional time when booking.
You may reschedule your rental due to weather by notifying us at least 24 hours before your event. Once the inflatable has been delivered, no refunds are available, including refunds due to weather.
We closely monitor the forecast and make every effort to accommodate your event safely. However, we cannot deliver or set up inflatables when wind or lightning conditions are unsafe.
Deposits are non-refundable. If you cancel at least 24 hours before your event, you may apply your deposit toward a rescheduled event within one year of your original event date, subject to availability.
Cancellations made less than 24 hours before the event are not eligible for this rescheduling credit.
Delivery and pickup times depend on our route for the day. We finalize our schedule as your event approaches and will send you a text approximately three days before your event with your expected delivery and pickup windows.
Weather conditions may require adjustments to the schedule. If changes are necessary, we will communicate with you as promptly as possible.
Delivery within the first 15 miles of our shop is included. Beyond that distance, an additional mileage-based delivery fee applies.
To see the delivery cost for your event location, select Check Delivery on the rental’s product page and enter your address.
Still have questions?
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